Seamless Communications
EXTENSION Patient Data Pop-Up allows staff to view patient information on their VoIP phone when a patient calls the medical practice. This enables the call recipient to quickly familiarize themselves with the patient, their provider, potential reason for calling, billing status information, and more. By having access to this information, staff can personalize the call and effectively communicate with the patient. This improves the call handling process, as well as overall patient and staff experience.
Clinical Workflow Efficiencies Improve Staff Productivity
Every Minute CountsWait times are reduced when the receptionist is able to quickly identify the patient along with associated provider and other relevant information, and respond effectively.
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