Better Care with Automated Lab Alerts
The critical lab notification feature of EXTENSION’s HealthAlert for Physicians solution integrates with physician’s VoIP phones, smartphones, and tablets to connect multiple users across the healthcare spectrum regardless of location and device. EXTENSION aggregates data from the HIS/EHR, combines it with lab and patient information, and delivers contextually-rich, critical lab alerts to the designated recipient. Physicians are empowered to communicate directly with the lab department from hot key responses included with the lab notification to foster a true enterprise experience. Upon acceptance of a lab value notification, the alert can be recorded in the hospital’s HIS/EHR to help meet Joint Commission patient safety requirements for reporting critical lab values.
Enhanced Alerting
PrioritizationAutomatically assigns priorities to incoming alerts based on client-defined rules.
EscalationAutomatically escalates alerts to appropriate care provider when original alerts are not responded to within a given period of time.
VerbalizationAnnounces the type of incoming alert to the recipient, which allows them to respond quickly and prevents disruption of other tasks.
AuditingEnsures staff accountability, which improves productivity and efficiency, and helps meet compliancy standards.
Minutes MatterImmediate notification of critical lab values enables physicians to act quickly, which improves quality of care, as well as patient and staff satisfaction.