HIPAA-Compliant Text Messaging
EXTENSION Device Messaging empowers clinical staff members with the ability to securely send non-SMS text-based messages to and from VoIP devices and smartphones. Due to strict federal mandates in the HIPAA and HITECH legislation, healthcare organizations must be vigilant in safeguarding patient data.
The Joint Commission recently issued a statement that “It is not acceptable for physicians or licensed independent practitioners to text orders for patients to the hospital or other healthcare setting. This method provides no ability to verify the identity of the person sending the text and there is no way to keep the original message as validation of what is entered into the medical record.”
EXTENSION’s Device Messaging solution – which encrypts data in transit, requires user authentication, and logs messages for future reference - enables clinicians to communicate important patient data quickly without compromising protected health information (PHI).
Reduce Overhead NoisePatient recovery time is reduced with a quiet healing environment.
Device-InclusiveImproves staff satisfaction by enabling clinicians to use the device of their choice. Also, intuitive solutions require very little user training.
Maximize Value Achieve a greater return on existing or new telephony investments.